Delivery and Returns Info
Delivery Times & Shipping info
UK
Standard Delivery:
Tracked 48 hour shipping (3-5 days ) - £3.99
Free shipping for over £180 order
EUROPE
Prices vary depending on your location:
tracked - £10 +
US AND CANADA
USA Tracked shipping - £11.79
7-10 working days
Canada tracked shipping - £13.75
INTERNATIONAL
£15 - free shipping on orders over £180
DUTIES AND TAX
Are duties and tax included in my shipping and purchase? If you are purchasing outside of the UK, duties and tax are not included in purchase.
Returns Policy
RETURNS
We offer returns as long as they are within the 28 days since the date of your purchase, and are eligible for a return.
For all returns and exchanges that are eligible, please contact us via our contact form with your order number and reasoning of concern and we will get back to you asap.
Please read below for return info and what's not eligible for return:
- All earrings are non-returnable due to hygiene reasons.
- all product over 28 days since purchase date are non-returnable
All returns must be in the following to be eligible for return:
- Unworn
- No signs of wear or damage
- In its original packaging and condition
Please note we will email you once we have received your product of return and taken care of issuing you a refund.
PRE-ORDERS
Please use our contact form for an update and any info on your pre-order, please provide us your order number and name and email used to pre-order your jewellery.
EXCHANGES
We offer gift exchanges as long as they are within the 28 days of purchase and that the item is within its original care and packaging.
We cannot exchange earrings due to hygiene reasons.
Please use our contact form if you are within the eligibility to exchange and would like to do so, and we will get back to you asap.